Terms & Conditions
Terms and Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name www.kolhufoods.com (hereinafter referred to as "Website") is owned by Kolhu Foods Private Limited a company incorporated under the Companies Act, 1956 with its registered office at Ghaziabad, UP 201014
Welcome to kolhufoods.com [Kolhu Foods Pvt. Ltd.]. In using the service of Kolhu Foods Pvt. Ltd. you are deemed to have accepted the terms and conditions listed below- All products/services and information displayed on kolhufoods.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. kolhufoods.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of kolhufoods.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Eligibility for Membership
Account and Registration Obligations.
You also agree to: Provide true, accurate, current and complete information about yourself in www.kolhufoods.com 's registration form (such information being the "Registration Data") Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if www.kolhufoods.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, www.kolhufoods.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
Cancellation by www.kolhufoods.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Offers, Discounts, Codes & Programmes
You agree, understand and confirm that no two offers can be used simultaneously on www.kolhufoods.com. Also, when the prices are reduced by way of a sale, no offer, code or programme will be applicable. In other words, offers, discounts, codes and programmes are individually applicable only on MRP.
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on www.kolhufoods.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment www.kolhufoods.com . Your credit card information never reaches www.kolhufoods.com, we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or www.kolhufoods.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. www.kolhufoods.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
Fraudulent /Declined Transactions
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Returns and Return Shipping
www.kolhufoods.com follows a transparent, no questions asked returns policy for all full-price products bought off the online store (you can return unused products you have ordered within 15 business days of the date of receipt. Return shipment fees will have to be borne by the customer
Disclaimer of Liability
The material is displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.
www.kolhufoods.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
Hopefully, you will be satisfied with our service. However we operate a complaints handling procedure. Please email firstname.lastname@example.org in the first instance.
Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of India and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Indian courts.